Support

Get help without the runaround.

If HabitGate is not behaving the way it should, email hello@habitgate.app and we'll help you sort it out.

Email support Browse FAQ

Support for the website, Chrome extension, iPhone, and Android.

What to include in your email

Tell us which platform you're using, what happened, and what you expected instead. Screenshots or screen recordings help when something looks off.

Platform and browser or device
A short description of the issue
Steps to reproduce, if you have them

Start with the fastest path.

Most questions are already covered in the guides and policies below, and the rest can go straight to email support.

FAQ

Answers to common questions about interventions, pricing, privacy, and cross-device use.

iOS setup

Install HabitGate on iPhone or iPad and confirm your intervention flow is working.

Android setup

Follow the Android install and permissions steps to get website and app blocking in place.

Privacy policy

Review how HabitGate handles account data, support communications, and product analytics.

Terms of use

See the terms covering the website, mobile apps, subscription handling, and Chrome extension.

Refund policy

Check the current refund terms for qualifying purchases and technical-issue cases.

Still stuck?

Send a note to hello@habitgate.app and include enough detail for us to reproduce the problem quickly.

Email support